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Action research is a philosophy and methodology of research generally applied in the social sciences. It seeks transformative change through the simultaneous process of taking action and doing research, which are linked together by critical reflection. Kurt Lewin, then a professor at MIT, first coined the term "action research" in 1944. In his 1946 paper "Action Research and Minority Problems" he described action research as "a comparative research on the conditions and effects of various forms of social action and research leading to social action" that uses "a spiral of steps, each of whi...
How to Use a Customer Feedback Database to Turn Insights into Action
Just as you probably do, we love hearing from our customers. User needs are the compass that guides the features we create and helps inform how we decide to build them. But with a lot of valuable ...
Understand context and diminish risk: How to build your first Wardley Map with Miro
This is especially helpful if you are starting a business or a non-profit, inspecting the competition, analyzing opportunities or even trying to anticipate what the future might hold.