Forget about the “new normal”: Design something different
Everything changed six months ago. And so we adjusted. But has it felt like we’ve built for a new future, or just build enough to “get through this?” I would bet most of you would see it as the latter. Which is too bad. Because it may never come back. It may never come back in the same way. So rather than wait until we can “go back to the way it was,” this is your time to reinvent from the ground up. It is time to take the chaos all around us (and it isn’t any less chaotic, we’ve just built a callus to things lately) and build the “next normal,” not the new one.