From climate change to voting rights, Patagonia has been willing to risk backlash by taking positions on contentious social issues. It's a risk that has paid off.

CMOs are increasingly recognizing that human issues are political issues.

Prediction: we've reached "peak inspiration" with our brand messaging. We needed that sense of hope to get through the initial freak-out, and some companies did a great job with it. But leaning too much on inspiration can feel like eating too much of that chocolate bunny. Beyond peak-inspiration? Getting the work done. Where we get back to the pleasures of doing good work.

With the events of 2020 having redefined all aspects of work, how you position your employer brand has never been more critical than it is today.

Trying to grow your brand without emotion (I mean, we are in the people business, right?) is a mistake. But leveraging emotion isn’t necessarily obvious or simple. It helps to understand your talent targets’ needs and desires.

If you want to build trust, if you want leadership to be seen as trustworthy, if you are building your values into a platform on which any number of concepts and initiatives will live, it starts by defining fair. Is it fair that some workers make minimum wage and the CEO makes… sightly more? Is it fair that your company only extends the legal minimum of family leave to staff? Is it fair that there are no people of color or women in your executive suite? These are prickly conversations, all of which can be made simpler by defining what we all mean by 'fair’ (and baking it into our brand).