I've got mixed thoughts on this article on employer brand KPIs you can adopt. It has the usual suspects (Glassdoor rating, TTF, CPH), in addition to content engagement and candidate flow. Sure, those are good metrics to know, but they aren't clean metrics. If a million people engage with your content because you offered job seeking tips, does that really impact your employer brand more than tangentially, regardless of volume of engagement? And the same can be said for diversity metrics: while it's helpful to know what roles are appealing to which gender or ethnicity, metrics imply a goal, which isn't usually how we're expected to see diversity, is it? Just keep that in mind if your boss this sends this article your way.

Let’s talk metrics! No wait come back! If you are thinking about metrics, there are any number of ways to approach them, and none of them are “right.” I did a few presentations where I came up with three ways of thinking about metrics all on my own, and there are many others. But to start, connecting your metrics to the funnel is a smart go-to.