Individuals and organisations can get lost in branding. It’s a personal thing. Naturally you’ll want your brand to reflect your organisation, and do so in a consistent, accurate, and ideally positive way. But the truth about branding is that it doesn’t really matter what you want your brand to be about – all that […]

“Assumption is the mother of all fuck-ups.” In looking at communication – and my subfield of internal communication in particular – remarkably little attention is paid to the extent communication decisions are based on assumptions. In internal communications, these assumptions tend to be based either on what the author (aka the “boss” or the “company”) […]

Branding Magazine takes a few steps back and asks, "what does brand success look like in 2020?" It's an interesting question for us employer branders, as many of us still have to explain our job and occasionally justify our existence (ugh). It's not a complex article, but might help you simplify your approach to what matters.

There's something to be said for employer branding existing in the details, that it is strongest when it exists in the places where you'd expect it. Which is why I love this company's example of using its own website source code to tell a meaningful story about what it stands for.

Consumer brand folks spend a lot of time thinking about brand extension, taking a success in one product and extending it to more. There are eight defined ways of extending the brand, and while some of them don't obviously apply to EB'ers, there are some that will turn your gears quite a bit.

Feeling like you're behind the curve (and the 8-ball) on adjusting to the new reality? Don't feel confident taking a big leap forward? Don't feel like your leadership knows how to help you change? Take some queues from consumer brand shifts as they try to figure how to reach customers who aren't buying.

How the creative director of Spotify uses data. This is a great video, but I suggest you watch to see ways Spotify could have used data in the aggregate to tell a big boring story. But instead, it found unique slices of the data to say something interesting, about themselves, about their listeners and about the world.

Has anyone come across a legitimately good (not “good enough”) talent community? I still haven’t. But I have hope that it can be done, especially when I see consumer-side communities grow. Here are some examples on a strong community and how they got that way. P.S. the word “community” suggests two-way communication. P.P.S. If you think spamming people with open requisitions is a “valuable service,” try again.