It has become popular to talk about brand in terms of a story. Let’s be as clear as possible with this, a brand is not a story. If it is then it’s created It has become popular to talk about brand in terms of a story. Let’s be as clear as possible with this, a brand is not a story.

I'm helping a friend walk her employer brand project through leadership, so I'm super sensitive to how hard is it to get leadership buy-in. Then I see this article on how to get leadership to buy into consumer branding, and I realize we aren't quite the proverbial red-headed step-child we often think we are. Even marketing has to work hard to get buy-in, so why not steal some good ideas from them?

Because employer branding as a function is so incredibly complex, it seems like the people who do it each have their own "process" for development. Some people are copy-writers, some people approach it more visually. Some people leverage their tech stack. And others work the internal politics side to develop something that will have immediate buy-in. Those are all possible ways to do it. But what if you had something stronger, something that yo could build creative on top of, something that was tech agnostic, or could shut down petty squabbles internally quickly? Because such a thing might exist? What is your employer brand built on?

Branding Mag (rightly) calls "shenanigans" on what feels like every company embracing the concept of "purpose" as a driver in their marketing. To the author's eyes, it is obviously self-serving and has been used to the point of uselessness. That's not good news for us employer brander folks, many of whom rely seriously on the concept of "inspiring purpose" in their EVPs (I mean, now many times in one newsletter am I allowed to use the term 'over-indexed' before this thing gets silly?). But there's some good, news, especially for brands who aren't just slapping a fresh of coat of "purpose" in the brand as the solution d'jour. Defining and proving how your company is trying to create a change in the world is the first step. Get it right, make it real, or just don't both.

Paging Captain Obvious: HBR finally has decided that job postings are a good way to attract better talent. Hey, who's snitchin?! Anyway, I just did a webinar on how to write better job postings faster, so if you want to see the recording, you'll have to ask me nicely. Just reply to this email.

Last week I had some crazy technical issues. which is why the newsletter went out a day and a half late. In all the chaos, I didn't link to an article on how you can use the four drivers of your employer brand to better respond to the pandemic.

And if you'd like to understand how data can underpin a stronger, more resilient employer brand, I wrote something up to try and put it all together and create a string business case for data investment, even when everything seems "up in the air."

I know you want to make BFFs with your marketing team, but a lot of you are having trouble making making it work. The culprit? It's that marketing doesn't understand you. They still see your team as a funnel-filler or Glassdoor review watcher. They treat your team as untested and untrained dilettantes "playing at marketing." Which is why I wrote this for you (to give to them): The CMO's Guide to Employer Branding. It's a long read, I'll grant you, but it should speak their language about your value.

I’m a big fan of a modular employer brand (multiple pillars and a single EVP that you can choose from to speak to a given audience), so I have things to quibble with in Gabriela Torres’ approach to think about an EVP as having multiple personalities (usually when you have multiple, you end up seeing a doctor). But the underlying reasoning is sound: monolithic brands aren’t as agile and can’t connect with enough talent. You need to connect the brand to the person.

Case study: Cisco reinvents its employer brand around the concept of trust.

Tim Sackett asks a pretty controversial question over on his blog: Should companies disclose their political leanings? Tim makes good points that just because a business might lean liberal or conservative, that doesn’t mean everyone does, or even that it’s a critical component to the employer brand. My take is simple: if it matters to leadership and staff what the political identify of an organization is, and it’s not exclusive of talent from other perspectives, there’s no reason not to talk about it. But in this day and age, where “wearing a mask” is seen as somehow “political,” the return from such a position is likely very very weak (if not completely counter-productive).

Google’s Official Digital Marketing Publication. The new normal requires brands to continuously evolve and change through action. We’re here to help.

Bryan Adams kicks his article off by saying, “talent acquisition professionals and employer brand leaders can often fall victim to an over-reliance on conventional thinking” so you knew I was going to mention this one. His call is to go beyond “typical employer branding” is music to my ears. It’s a call to stop being passive, to stop just focusing on polishing up and providing the “nicest” face on the company and taking a more active role in shaping the brand. Don’t tell stories, make stories. Love it.

It’s nice to see an article admit that everyone offers a competitive salary, benefits, opportunities for growth and flexible working conditions. So what happens next? What happens you have to build an employer brand beyond that?

As mentioned earlier, it does feel like so many companies have the same pillars and recruitment messaging. To be fair, so many companies are structured the same and have the exact same perks and org chart, so it probably shouldn’t be surprising. Which is why I loved this article equating a company’s branding elements to ingredients in a basket on TV cooking show Chopped. The chefs get the same ingredients, so the skill is in how you bring them together and build something far bigger/better than its components.

How is your employer brand? This post will help you evaluate your employer brand, consider important factors and ways to improve company culture and reputation.

Complete case study on how Mondelez built its global employer brand (video)

Metrics, anyone? EB Rock star Shaunda Zilich writes up a nice piece on EB metrics. I was going to quibble with it until I realized that the best part of the article is unstated: Metrics are gibberish until you decide what your strategy is first. You can measure oodles of things and easily get batted around like a leaf on the wind unless you have clearly defined what you are trying to do and deciding the metrics on that. Once I saw that, I realized how great the article was.

Employer brands can’t all be the same, so why are they all espousing the same ideas. They all seem to care about opportunity, and innovation and caring for their employees (in the same kinds of ways). So I love that Coinbase is taking a (very sharp) turn. They are very publicly rejecting the idea that companies have to take a stance on social good. It’s not that I don’t think companies shouldn’t care about social good, it’s that I love when a company is willing to do something different. The best part is that they didn’t dictate the position to the world, they gave staff a chance to jump ship as the boat changed course.

For my money, designing a brand is only the start. Successful brands need to be connected to segments within your company. Locations, sure. But what about teams, or offices? It’s all about localization.

I’ve talked before about different attributes that can help define your brand (how does your company approaches personal/professional development, what’s the level of internal transparency, amount of hierarchical structure, etc). Here’s one I hadn’t thought of before: Courage. How does your company reward courage? Can you disagree with your boss? Do you have to do it quietly one on one, or are you allowed to disagree more publicly? What about disagreeing with leadership? Answers to these simple question (assuming leadership and front-line staff agree on the answer), go a long way to defining your own company.

I point this out not because you need to know it, but employer branders always need to have a full quiver of ways to explain what employer brand is (and isn’t), so here’s a solid article from South America on demystifying employer branding.

I really appreciate Charlotte Marshall popping the bubble around the seemingly-universally-agreed-upon-yet-never-discussed idea that companies need to be “fun.” More than that, that there’s only one emotional trigger at work and it is called “happiness.” She touches on the idea that a strong employer brand isn’t just a claim you put on a poster, but needs to answer questions about the experience of working somewhere. Not, “do you offer free food” or “what’s the holiday party like,” but questions that start with the phrase “what happens when…?”

In honor of World Employer Branding Day, let’s recognize that as organizations continue to manage through today’s difficult times, there’s one key strategy that many smart businesses have started to re-prioritize — employer branding. Yet even with the best intentions, many companies still fail to capitalize on the opportunities of a newly refreshed employer brand…

As Autumn passes very quickly here is some good content pieces you should not skip if working strategically with your employer brand. EBnavi team never sleeps looking for the best practices, experts and content worldwide! Enjoy 10 best pieces from last month in different ares of EB! 1.