I will admit right now that I have yet to see a "talent community" which is actually more than just a mailing list and job posting spam. A community is a place where there is two-way interaction including between members, not just a set of targets to blast with email. (By the way, if you read that as "that's why I shouldn't build a community, you're missing the point: there's a huge opportunity here to build a community because everyone wants one and no one's done it right yet!) So it might make sense to take this opportunity, as you pivot the brand and figure out your strategy going forward, to think about getting serious about your own community.

If you're thinking about a CRM of some sort, here are the top reasons why people subscribe and unsubscribe to emails (and yes, they are VERY different lists)

Too many employer branding CRM strategies and campaigns feel like extensions of boring job postings. But outside of the EB world, the industry is learning how to optimize conversion rates by providing compelling micro-experiences. A big part of that is personalization, which means a lot more than “Dear [First_Name],”.