Usually, when we wonder, "why did someone apply and interview only to walk away from the offer?" we think about the question on an individual level. What was the issue with that person or interaction? But when you look more systemically, you might see that things like messaging, branding, and candidate experience timeline have just as much of an impact. CNBC asks why 50% of offers end up being rejected.

In the similar vein, you can be helping your people not just “survive” things, but finding ways to get better because of the crisis.

For my money (and I’m no expert), the litmus test for doing useful D&I work with your employer brand, isn’t to solve for the easiest cases (women make less than men, but they still tend to get hired, albeit at a lower rate), but to solve for the toughest. As one of the least “accepted” groups, perhaps if you solve for trans people, you end us solving for a lot more audiences. And Google’s got some ideas on how to do exactly that.