Learn about how Sephora built a global Employee Value Proposition (EVP) and strengthened their culture.

Because employer branding as a function is so incredibly complex, it seems like the people who do it each have their own "process" for development. Some people are copy-writers, some people approach it more visually. Some people leverage their tech stack. And others work the internal politics side to develop something that will have immediate buy-in. Those are all possible ways to do it. But what if you had something stronger, something that yo could build creative on top of, something that was tech agnostic, or could shut down petty squabbles internally quickly? Because such a thing might exist? What is your employer brand built on?

In a lot of ways, an EVP is like home improvement: you start watching enough HGTV shows from your couch and you start to think, "how card could that be? Maybe I should tackle my own EVP project..." Which are some of my favorite famous last words. Now, I'm not saying you can't build your own EVP all by yourself, but watching the process from the outside misses the complex and messy things that go on during the commercial breaks where everyone's screaming at each other and that suddenly load-bearing wall has been demoed. Oops. So if you're thinking about taking the job yourself, here is a great article at ERE on some common ways that companies who try to to DIY their EVP get into trouble.

Metrics, anyone? EB Rock star Shaunda Zilich writes up a nice piece on EB metrics. I was going to quibble with it until I realized that the best part of the article is unstated: Metrics are gibberish until you decide what your strategy is first. You can measure oodles of things and easily get batted around like a leaf on the wind unless you have clearly defined what you are trying to do and deciding the metrics on that. Once I saw that, I realized how great the article was.