How Dynamic Content Makes Your Marketing More Personal
Are you taking advantage of the fact that candidates might hit your career site multiple times to learn more about your company and validate your claims? For example, do you have dynamic content that reflects the fact that this is a returning visitor, or someone who has watched your whole video all the way through? Or are you treating all your candidates the same?
Even before we were doing our jobs from our dining rooms, employer brand was its own kind of remote work: teams of one or two directly supporting teams around the world via video calls and emails. In order to make sure you are demonstrating your value when people can't always see your activity (which is good), here are some idea to consider.
How we have improved the Candidate Rejection Experience at Intel using UX Research Techniques | LinkedIn
I love talking about rejection letters (sorry... disposition messaging ...rolls eyes...) because they are deeply impactful messaging opportunities we tend to phone in. Which is why I loved this article about how Intel re-designed its rejection experience (and it is an "experience," is it not?).
How to communicate with compassion when all we have is words
Normally, in difficult times, our instinct is to reach out, literally. Human touch and physical expression—a hug, a hand on a shoulder, a quiet look of concern, sitting next to someone and not saying anything—are powerful ways to show people we’re here for them. But what do we do when all that’s left is our voice?Let's remember that the words we choose, on our career sites, on our job posts, on our outreach, on our emails, are the cheapest, most effective way we have to set frames and shape perceptions. We need to remember how important words are, especially when we are coping (and helping others cope) with... everything.
HBR makes a solid case that the best way to keep your entry and younger talent is to focus on professional development and emotional intelligence. (That's pretty much what the data at Universum has been showing for a few years now).
Your customers aren't interested in your COVID messaging anymore, what now?
This is interesting because we may have entered "Covid fatigue," where we're all sick of getting those emails on how that company you bought a puzzle from three years ago is changing because of the pandemic. My take away? Less talk, more showing. Nike doesn't talk about design as much as it shows it, which is why people see it as authentically design-focused.
Why HR chiefs must rethink talent management after Covid-19
Covid hasn't just flipped the table on recruiting and employer branding these last few months. It is really making talent management functions re-think things from a clean sheet of paper (which is very much a good thing). As TM starts thinking about what the nature of what a job is, how skills can be installed and developed in near-real-time, how most staff is probably only using 50-80% of their abilities at work, there's an opportunity for you to step up and partner, connecting the "why" of work with the shifting "what" and "how."
[PODCAST] If Talent is Top Priority for CEOs, Why is Recruitment Reactive and Not Proactive? > Sourcing and Recruiting News
I rather liked how Shally Steckerl (a sourcer!) connected what business leadership wants with what recruiting should be delivering. Lots of great points you should adopt when you talk to leadership, too.
Four brand campaigns using UGC in lockdown – Econsultancy
Usually when we think about employee-generated content, we assume employees should talk about work. As much as I love work, theres more to live and what your company supports than just "work." Take some cues from these companies who are asking their customers to tell stories during lockdown, and how it can dramatically extend your reach and humanize the brand.
(1) Spotify // Mad Meets Math: How Spotify Got Creative With Data - YouTube
How the creative director of Spotify uses data. This is a great video, but I suggest you watch to see ways Spotify could have used data in the aggregate to tell a big boring story. But instead, it found unique slices of the data to say something interesting, about themselves, about their listeners and about the world.
What can employer brands learn from "luxury brands?" To understand their own truth. Beyond this article, I think there are a lot of interesting parallels between EB and luxe brands. Exclusivity: There's only one open role so only one person can have it. Identity-signaling: People judge you on where you work and you derive self-work from where you work. Cost: No one's ever had an easy job search, no matter how good they are. Just something to consider.
This list of five things every brand marketer needs to be doing right now is focused on consumer brand, but you don't even need to translate ideas like Lean Into Purpose and Rethink Your Brand Culture into employer brand terms to see the thought processes.
3 Things You’re Getting Wrong About Organizational Change
I can usually count on the HBR to take the safe road in any given situation, so seeing an article that embraces some very contrarian ideas is always worth a note. But this article on the three things most people get wrong about organizational change was pretty great. Things like "Share Your Failures" rather that "Follow Best Practices" make my heart warm on many levels. Also note the example of "Kill Our Company" (also known as Red Team exercises) where people try to figure out how to destroy their own company in order to shore up their own strategic weaknesses.
HR from a Distance: Building Company Culture During & After Coronavirus
By now, you're as sick as I am of the glut of "how to manage a culture virtually" articles that have come out over the last two months. But this conversation with Jane Garza of NOBL was absolutely fascinating. Bursty work, bicameral work hours (6-10 and 2-6 instead of 9-5), and the reminder that we don't need to take all our calls on Zoom (set up more meetings on the phone so you can walk and talk).
I love it when I headline to an article just knocks me sideways and I go, "Duh! Why didn't I think of that?!?!?!" Ted Bauer asks the simple (yet profound) question: Why don't we treat interviews as real data? There's so much we could learn about our company, ouir recruiters, our hiring managers and our entire experience, but we don''t because we treat the interview as some sort of gamut both we and the candidate must survive (as if we didn't flat-out invest the system).
Brands Now Thrive As Platforms Not Products | Branding Strategy Insider
If we are in a post-advertising world (and there's evidence to suggest it), have you started to think about your employer brand as a platform? Or have you started to think about your employer brand's place in your corporate brand platform?