"“Student Engagement” is a term that is bandied around these days but what does it really mean and why does it matter? Is it all about students or is there a role for staff as well? What are the benefits of student engagement at a course, department, school, faculty and institutional level? How is CIT developing its understanding of Student Engagement in partnership with students and staff? This workshop was designed to give answers to these questions and to provide an insight into what CIT has been and is doing in this space. AnSEO – The Student Engagement Office, part of the Office of the Registrar and Vice President for Academic Affairs, was formed to work with academic faculty, school and department staff and student services to improve student engagement, progression and successful graduation. Their work is informed by desk research on national and international models of best practice, expert input and advice and student and staff feedback. They explore current issues, develop proactive and collaborative strategies appropriate to need and facilitate their implementation. This session aimed to: Introduce the AnSEO Team – who they are and what they do? Provide an insight from those who deliver and support a number of AnSEO’s programmes about how AnSEO can help staff and their students on the road to success, such as: The Good Start & Just Ask! programmes Academic Success Coaching and Profiling – providing 1-2-1/group coaching and class visits to help all students achieve their academic potential Sparq (Students as Partners in Quality) - facilitated, purposeful conversations between students and staff giving insights into improving the college experience together Academic Learning Centre – free, easily accessible extra support for students in a range of modules Provide an opportunity to discuss other potential opportunities for AnSEO to work more closely together with staff for the benefit of students and each other"

In recent years, the issues of poor referencing skills and plagiarism have become a significant concern for higher education practitioners. In many instances’ students are often unaware of the problems associated with plagiarism since copying from various sources has unfortunately become the norm. This problem is further compounded by the fact that many students often struggle to understand the importance and basics of essential referencing techniques. This workshop: Highlighted how CIT Library staff can assist academic staff convey the importance of referencing to their students, helping them to avoid various forms of plagiarism. Explained how online referencing software can be easily utilised to ensure effective and consistent referencing when completing notes, essays and assignments.

"For many of us, we start our teaching careers in higher education being ‘thrown in at the deep end’ being almost immediately immersed in preparing and delivering lectures, creating assessments, running laboratories and tutorials, marking student’s work, etc., without having had the opportunity to learn how to tackle such challenges. While a huge amount of research exists on teaching, learning, assessment and feedback, very few of us, especially in the first weeks of teaching, have the time or energy to invest in getting familiar with this research. The aim of this resource to present some of the most useful and relevant tips, ideas and tactics from the literature to help you cope well with those first few critical elements of your work in teaching in higher education. This resource is based on a resource developed by Prof Phil Race at Leeds Beckett University in 2006, which was subsequently made available as an Open Educational Resource through Creative Commons, and has been revised for Munster Technological University (MTU), with support and guidance from Marese Bermingham (Head, AnSEO – The Student Engagement Office; Head, Teaching and Learning Unit; Head, Arts Office) of MTU Cork Campuses and Prof Sally Brown, Emerita Professor, Leeds Beckett University, Visiting Professor at University of Plymouth, Liverpool John Moores University, Edge Hill University and University of South Wales"

Assessors complain that they spend hours devising and delivering good feedback via comments on assessed work, in class, in studio critiques, on the Virtual Learning Environment (VLE), in one-to-ones and in tutorials, only to find that students seem to either ignore the formative comments or complain they never get any feedback. If students ignore or trivialise our feedback, it cannot help them however detailed and supportive it is. Students’ failure to engage with feedback not only is unhelpful to them and frustrating for us, but also impacts negatively on Irish Survey of Student Engagement (ISSE) scores.

Students put great store by the comments we put on their work. They often come to higher education with high expectations about the nature and value of teacher comments, and look to them to provide them with authoritative guidance on their learning and performance. Where that provision is found wanting, unhelpful or unconstructive, students rapidly become disenchanted, disappointed and alienated.