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Yesterday I enjoyed a conversation about the role of instructional design: my perspective is that you can picture instructional design as one of three pillars, with experience design and performance support either side. But why? Let’s start with the easy one: Performance support: if I send you to the supermarket with a shopping list this is clearly not instructional design. This is clearly performance support. The point of the list is not to help you to memorise the items - it’s there so you don’t have to. It eliminates learning. Much of the value we can offer organisations as L&D people lies in learning elimination (AI guidance for example) Experience design: if I organise a get-together for new starters, where they meet, chat and make friends, then this is experience design. If I arrange a romantic evening - including lighting, music, the food that I cook and the conversation over dinner - this is clearly experience design, not instructional design. This is learning. That last part probably caught you by surprise - how is experience design learning? The definition I offered of learning in How People Learning is ‘a change in behaviour as a result of memory’. Does the new start get-together change their behaviour? Yes. They are demonstrably more likely to stay, more likely to say ‘I feel like I belong’ for example. What do they remember? Most likely that they enjoyed the event, and the friends that they made. We are not used to thinking of learning as learning. Which brings us to the instructional design column: instructional design largely describes techniques for improving the memorisation of facts - something we do often in education and which we have come to think of as learning. Technically, education does accomplish learning - but only in a very weird, narrow sense: it improves the likelihood that you will pass an exam. Most instructional design research tests people’s ability to recall facts. But passing exams is a very recent development in human history, and even today passing exams is not a significant part of most people’s lives - whilst learning is. Animals learn, but don’t pass exams. So instructional design is helpful to the extent that your organisation requires test-passing activity. But for performance and learning, you will need to look to performance support and experience design. A central problem we face today is that we have spent a lot of time looking into techniques for memorising facts, and barely begun thinking about experience design, and learning. #learning #education #instruction #performance #training | 25 comments on LinkedIn

To learn more, download the 54-page report AI in L&D 2025: The Race For Impact (link in comments and in my bio). Inside, you’ll find: · 10 ‘snapshot’ mini case studies · 12 pages of detailed analysis of how L&D is using AI · 12 pages of quantative analysis · 14 pages of in-depth case studies from Microsoft, ServiceNow, TTEC, KPMG UK, Leyton and mci group. · 1 framework: the Transformation Triangle. As AI makes is easier and faster to generated content, we explore the profound implications for L&D. And all of this is illustrated with ample quotes from the people out there doing the work. This isn’t an armchair exercise. We’ve gone through countless interviews and around 20,000 words of text that our respondents generated in the survey describing their work. This is a vivid illustration of what’s happening with AI in L&D today. We hope it will provide both insight, information and inspiration. My key take away: we’ve passed an inflexion point. For the first time, over half our respondents said they weren’t experimenting with AI, but actually using it. That’s a significant shift from last year. AI has moved from being a novelty to being part of L&D’s regular toolkit. And look at how they are using it – sure, content creation dominates. But look at the table of how things have changed since last year. Again, content dominates the top four place, but just beneath, there’s one extraordinary change. Qualitative data analysis has leapt from 8 last year to 5 this year. The single biggest change from year to year. This single points illustrates something we see across all our analysis, and in all of our case studies: a shift towards more sophisticated use, an increased focus on data, analysis and research. The featured case studies illustrate some of these inventive new uses perfectly – to learn more, download the report now. Our thanks to our report sponsors, OpenSesame, Speexx and The Regis Company for making this report possible. To download, click the link in my profile, or go to the first comment.  | 39 comments on LinkedIn

Today, Donald H Taylor and I are releasing our third annual report on AI in L&D: The Race for Impact. If you’ve been wondering whether you’re behind, which AI uses you haven’t yet tried, or how to take your work further, we’ve put this report together to give you answers and ideas. Inside you'll find: ➡️ Fresh data on the most popular AI uses in L&D, how patterns are shifting, and what barriers teams still face ➡️ 12 pages detailing AI uses across learning design and content development, internal L&D ops, strategy and insight, and workforce enablement to inform and inspire your practice ➡️ 14 pages of in-depth AI in L&D case studies by Microsoft, ServiceNow, TTEC, KPMG UK, Leyton and mci group ➡️ A framework - the Transformation Triangle - exploring what AI’s move into “traditional” L&D work means for the function’s future role 600+ respondents. 53 countries. 20,000+ words in write-in responses. Days of interviews. Countless hours of deliberations and coffees trying to make sense of how the industry has evolved over the past 3 years and what it means for the road ahead. These are extraordinary numbers and they wouldn’t exist without the community behind them. Thank you to everyone who took the time to complete the survey and share thoughtful answers. Thank you to our case study contributors, who gave hours of their own time to document their practice for the benefit of the wider industry. Thank you to our sponsors OpenSesame, The Regis Company and Speexx who made this work possible. And thank you to Don: what started as a coffee conversation has grown into a three-year collaboration that keeps pushing both of us (and hopefully the field) forward. The full report is free to download (link in the comments). P.S. Below is a snapshot of the most common AI use cases we mapped this year. It gives a sense of where the field is and might spark a few new ideas 🙌 ♻️ Share this post so more teams can find these insights and build on each other’s work. | 22 comments on LinkedIn

In einer Session im New Learning Lab, in welcher wir NotebookLM zusammen erkundet haben, haben wir das Transkript der Session genommen, um daraus dieses Vide...

Wie können Unternehmen durch KI die Effizienz steigern und gleichzeitig die menschliche Komponente stärken, anstatt sie zu ersetzen? In dieser Folge von GOOD...

💡 Companies are adopting AI like crazy, but they should invest in preparing people to work with AI just as much. Apparently, that doesn't happen nearly enough as it should 💡 The research presented in the article highlights that Get AI Tutors outperform classroom training by 32% on personalization and 17% on feedback relevance. 💡 Gen AI Tutors create space for self-reflection, which is awesome 💡 Learners finished training 23% faster while achieving the same results 💡 Frontline workers, culture change, and building AI competence were mentioned as applications for Gen AI My thoughts: 💭 I think one of the hardest decisions we will face is where we should use Gen AI Tutors and where we should keep human interaction as part of learning 💭 The "results" in the research presented were, mostly, imho, still vanity metrics. I'm looking forward to seeing research done where analysis of results is more comprehensive (spanning a longer timeline, with clear leading indicators, etc). Until then, I can fully be convinced of the fact that Gen AI Tutors truly perform better on growing cognitive & behavioral skills 💭 While I find the culture change application interesting, I do hope Gen AI Tutors won't be used to absolve leaders of the responsibility THEY have for building cultures. I can't see a good result coming out of this. Very curious to hear your thoughts 👀 #learninganddevelopment | 14 comments on LinkedIn

Endlich geht mal was ordentlich voran: OpenAI for Germany – ein interessanter Schritt in Richtung digitaler Souveränität. Heute haben SAP und OpenAI offiziell die Partnerschaft „OpenAI for Germany“ vorgestellt. Das Ziel: KI-Technologien für den öffentlichen Sektor in Deutschland bereitzustellen – mit Fokus auf Datenschutz, Datensouveränität und rechtliche Compliance. Die Lösung basiert auf SAPs Delos Cloud (unter Microsoft Azure-Technologie) – lokal in Deutschland betrieben. Was steckt dahinter? Millionen von Beschäftigten in Verwaltungen, Behörden und Forschungseinrichtungen sollen KI-gestützte Tools nutzen können, um Prozesse effizienter zu gestalten. Geplant ist u.a. Automatisierung von Vorgängen, Datenanalysen und Workflow-Integration. Zum Start sollen 4000 GPUs für KI-Rechenleistung zur Verfügung stehen — mit Ambition, weiter zu skalieren. Es passt zur deutschen KI-Ambition: Der Staat sieht KI bis 2030 als wichtigen Werttreiber, mit Potenzial für bis zu 10 % BIP-Beitrag. Warum ich das für wichtig halte: Es ist ein klares Signal: KI-Lösungen müssen nicht zwangsläufig „Alles ins Ausland“ oder "Alles nur national" bedeuten. Lokale, hybride Infrastrukturen können Teil der Lösung sein. Gerade im öffentlichen Sektor lassen sich durch KI echte Mehrwerte schaffen — wenn Sicherheit, Recht und Vertrauen stimmen. Es ist ein gutes Beispiel dafür, wie Partnerschaften (Tech + Industrie + Staat) zusammenspielen können. Start soll 2026 sein. Bravo, denke ich 🙏 Wird aber nicht allen gefallen ...  ⛓️‍💥 https://lnkd.in/dE3q9Jys #digital #souveraen #verwaltung #ki

‘We define workslop as AI generated work content that masquerades as good work, but lacks the substance to meaningfully advance a given task.’ So begins a great piece in the Harvard Business Review which has coined a new term referring to poor AI practices which are developing: employees are producing sloppy work with AI and actually creating more work down the line for the person they pass the ‘workslop’ onto. The article offers some clear pointers on how organisations can move on to better AI practice, summed up in the conclusion: ‘Leaders will do best to model thoughtful AI use that has purpose and intention. Set clear guardrails for your teams around norms and acceptable use. Frame AI as a collaborative tool, not a shortcut. Embody a pilot mindset, with high agency and optimism, using AI to accelerate specific outcomes with specific usage. And uphold the same standards of excellence for work done by bionic human-AI duos as by humans alone.’ These lessons are just as applicable to schools as to businesses. The key difference is that we not only need leaders to model best practice, but teachers to help students understand what this looks like. It’s vital we take active steps now to shape habits: AI can be a force for innovation and amplify what’s best in our schools, or it can drive ‘workslop’ in staff and students. Surely the choice is a no brainer? (Link to piece in comments via post on this from David Monis-Weston)

– an open catalog and API to discover and use publicly available MCP servers. Finally, MCP servers can be discovered through a central catalog. Think of it as an App Store for scanning and searching your MCPs: → An open catalog + API for discovering MCP servers → One-click install in VS Code → Servers from npm, PyPI, DockerHub → Sub-registries possible for security and curation → Works across Copilot, Claude, Perplexity, Figma, Terraform, Dynatrace etc. Although it is still in preview and being worked on, it will definitely serve a major problem. Github link: https://lnkd.in/df-qTnYe

Vibe-Learning: Wie du mit der KI entspannt im Flow lernst und dich dynamisch in neue Themen einarbeitest.

So, New Zealanders and Australians are the most similar to AI, and Ethopians and Pakistanis the least. This study shows that WEiRD (Western, Educated, Industrialized, Rich, and Democratic) populations are the most aligned with ChatGPT. It is intriguing why some nations, including Netherlands and Germany, are more GPT-similar than Americans. The paper uses cognitive tasks such as the “triad task,” which distinguishes between analytic (category-based) and holistic (relationship-based) thinking, GPT tends to analytic thinking, which aligns with countries like the Netherlands and Sweden, that value rationality. This contrasts with holistic thinkers found in many non-WEIRD cultures. GPT tends to describe the "average human" in terms that are aligned with WEIRD norms. In short, with the overwhelmingly skewed data used to train AI and the outputs, it's “WEIRD in, WEIRD out”. The size of the models or training data is not the issue, it's the diversity and representativeness of the data. All of which underlines the value and importance of sovereign AI, potentially for regions or values-aligned cultures, not just at the national level. | 18 comments on LinkedIn

„𝗗𝗮𝘀 𝗶𝘀𝘁 𝗱𝗮𝘀 𝗹𝗲𝘁𝘇𝘁𝗲 𝗝𝗮𝗵𝗿, 𝗶𝗻 𝗱𝗲𝗺 𝘄𝗶𝗿 𝗣𝗼𝘄𝗲𝗿𝗽𝗼𝗶𝗻𝘁𝘀 𝗮𝗹𝘀 𝗣𝗿𝗼𝗱𝘂𝗸𝘁 𝗹𝗶𝗲𝗳𝗲𝗿𝗻. 𝗞𝘂̈𝗻𝗳𝘁𝗶𝗴 𝗹𝗶𝗲𝗳𝗲𝗿𝗻 𝘄𝗶𝗿 𝗕𝗼𝘁𝘀.“ Die alte Ordnung der Wissensarbeit gerät ins Rutschen. Im Open-AI‑Forum diskutierten Aaron "Ronnie" Chatterji, Chefökonom von Open AI, und Joseph Fuller von der Harvard Business School, wie Künstliche Intelligenz Aufgaben, Organisationen und Karrieren neu gestaltet. Ihre Diagnose: Die Technologie sprintet voraus, doch Unternehmen verharren in Prozessen, die für eine analoge Welt eines klassischen Foliensatzes gebaut wurden. Fuller bringt die Zäsur auf eine Formel, die die Beratungsbranche aufhorchen lässt: „Das ist das letzte Jahr, in dem wir Powerpoints als Produkt liefern. Künftig liefern wir Bots.“ Hinter dem Bonmot steckt eine nüchterne Wirtschaftsanalyse: Regelbasierte Tätigkeiten lassen sich skalieren. Kunden verlangen weniger Informationsarbitrage, dafür mehr umsetzbare Systeme. Viele Beratungsmodelle lebten von der Fähigkeit, Informationen quer durch Silos zu heben, zu strukturieren und zu deuten. Jetzt rücken Entscheidungsplattformen in den Vordergrund, die Livedaten aus Finanz‑, Personal‑ und Vertriebssystemen integrieren und die Frage „Was jetzt?“ automatisiert beantworten. So entsteht eine Overlay‑Schicht für Entscheidungsintelligenz, und Powerpoint-Folien werden zur Randnotiz. Stattdessen werden Bots und Workflows zum Produkt, erwarten die beiden Experten. Weiterlesen auf F.A.Z. PRO Digitalwirtschaft (FAZ+) ▶︎ https://lnkd.in/eFjyCYGw Frankfurter Allgemeine Zeitung ___________ Mein neuer Online-Kurs: 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗞𝗜 𝗳𝘂̈𝗿 𝗙𝘂̈𝗵𝗿𝘂𝗻𝗴𝘀𝗸𝗿𝗮̈𝗳𝘁𝗲 Mein Kurs erläutert in kompakter Form die wesentlichen strategischen und ökonomischen Effekte der generativen KI für Unternehmen. Im Zentrum stehen die Produktivitätseffekte, die Auswirkungen auf Geschäftsmodelle und die Wettbewerbsfähigkeit der Unternehmen sowie der Zusammenhang zwischen KI und Arbeit. Den Abschluss bildet der Blick auf den Status der KI in Deutschland. Der Kurs richtet sich an Führungskräfte, die an den ökonomischen Implikationen der generativen KI für Unternehmen, Wirtschaft und Wettbewerb interessiert sind. Der Kurs berücksichtigt den aktuellen Stand in Wirtschaft und Wissenschaft. ▪️ Dauer: 80 Minuten ▪️ Inhalt: 9 Videos / 66 Slides Zur Buchung ▶︎ https://lnkd.in/ezsB-KDg

In der Methodensammlung findest du Methoden aus unserem Netzwerk. Nutze diese gern für den Einsatz in Beratung, Coaching, Therapie und OE.

The report is definitely worth a look, perhaps especially the Appendix. Below sharing a few of the distilled highlights. 🔄 Multi-agent systems (MAS) are the next-gen operating model. In the next 12–18 months, expect a shift from siloed APIs to MAS that can reason, plan, and act across business units—enabling autonomous execution with governance and “human in the loop” oversight. 📈 Human–AI collaboration boosts decision-making capacity. AI can instantly synthesize vast datasets into contextual, role-specific insights, allowing executives and managers to make better, faster, and more informed decisions across the enterprise. 💡 Workforce roles are redesigned, not just replaced. Agentic AI shifts roles across the board—from purely executional to more analytical, creative, and relationship-focused work—impacting job design in marketing, operations, R&D, and beyond. 📊 AI standardizes excellence across the enterprise. By codifying best practices into AI systems, organizations can eliminate “pockets of excellence” and ensure consistent quality across all teams and regions—not just in HR but in sales, operations, and service delivery. 🔍 Predictive intervention beats reactive problem-solving. AI can detect signals—like turnover risk, performance decline, or customer churn—before they become problems. This enables leaders to act early with targeted, data-backed interventions. 🛠 Orchestration of multi-step, cross-functional workflows. Agentic AI can coordinate tasks across multiple business functions without manual handoffs—e.g., onboarding a new employee touches HR, IT, facilities, and finance, yet AI can plan, execute, and monitor the entire process end-to-end. 🗺 AI’s biggest impact areas are mapped. A “heatmap” of hundreds of HR processes pinpoints where AI should be fully powered (e.g., data analysis, reporting, inquiries), augmented (e.g., recruiting, performance reviews), or assistive—helping leaders invest for maximum ROI. 🚀 80%+ of admin work can be automated. In future HR operations, AI will handle over 80% of administrative and operational tasks, freeing HR teams to focus on strategy, workforce planning, and proactive talent interventions. | 14 comments on LinkedIn

This study from Anthropic on how higher education professors use AI uncovers very interesting insights. The chart here shows far more augmentation than automation, as you would hope, with the more automated tasks in particular focused on administration. The most augmented tasks are university teaching and classroom instruction, including creating educational materials and practice problems. Many of those interview describe AI as a "thought partner" in helping them create better, more effective learning experiences. But there are deep dilemmas for educators, beyond just choosing where to augment themselves, and where to automate for efficiency. It is about balancing efficiency versus the integrity of the teaching process. Overall professors said they thought AI was least effective at grading and assessment, and some refuse to use it. However half of grading tasks were automated. It's not in the slightest surprising, but certainly concerning. The most common AI creations by the educators were: 🎮 Interactive educational games 📝 Assessment and evaluation tools 📊 Data visualization 📚 Subject-specific learning tools 📅 Academic calendars and scheduling tools 💰 Budget planning and analysis tools 📄 Academic documents Some of these can be very effective learning tools, others can take away administrative burden. This is all amidst a redefinition of the learning system, with deep shifts in learners, the learning process, educational institutions, educators, and those using academic credentialing. We are early in the transformation of education.

July 25, 2025 My Ethical AI Principles Image: Sign posted in the common kitchen at the campground in Selfoss, Iceland, where this article was written I understand. Artificial Intelligence (AI) is a technology unlike any we've seen before.

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Those who had a broad base of foundational skills (as opposed to a few highly specialized skills, like coding) learned new things faster, earned more money, moved into more advanced positions, and proved more resilient amid market changes throughout their careers. This is because foundational skills helped workers to be more adaptable, provided a solid base from which to learn new skills quickly, and gave them the ability to facilitate smooth, nuanced organizational changes, which is valued in higher-earning positions. Amid massive technological changes, like the advancement of gen AI and its estimated impacts on jobs, the study makes a strong case for the continued development of soft skills—for both individuals and firms. Kudos Moh Hosseinioun, Frank Neffke, Letian Zhang & Hyejin Youn

A skills-first approach to your job framework positions your organization to attract and retain talent to drive business priorities.

🔴🔴 Echt jetzt? Und das nennen wir immer noch „soft“ skills? Der aktuelle Future of Jobs Report des 🌍 World Economic Forum zeigt klar: Nicht „lines of code“ sind entscheidend, sondern die Fragen, die wir stellen. Die Top-Skills 2025 sind tief menschlich: 🧠 Analytisches & systemisches Denken 💡 Kreatives Problemlösen 🌱 Resilienz, Flexibilität & Agilität 🤝 Führung & soziale Einflussnahme 🔍 Neugier & lebenslanges Lernen 🤖 KI-Kompetenz ✨ Motivation & Selbstbewusstsein 👉 59 % der heutigen Beschäftigten benötigen bis 2030 neues Training. (Nur nebenbei: Kann man übrigens alles in unserem neuen Future Skills Vergleichsportal nachlesen: www.futureskills4u.org) Genau hier setzen wir mit unseren Initiativen an: 📘 Der NextSkills-Ansatz – entwickelt mit Lernenden & Unternehmen – zeigt, wie Kompetenzen für die Zukunft konkret gefördert werden können + Shift von reiner Wissensvermittlung hin zu Gestaltungskompetenz. 🤖 Das AI-Comp-Konzept macht sichtbar, welche Future Skills im Zeitalter der KI entscheidend sind. (www.ai-comp.org) Insgesamt ist das die Future Skills Commens Bewegung: future Skills, transparent, zugänglich für alle und vergleichbar. ✨ Meine Überzeugung: Technische Skills automatisieren sich. Human-AI-Kollaboration multipliziert Wirkung. Und Mindsets – Neugier, Kreativität, Adaptivität – sichern Beschäftigungsfähigkeit. 🔍 Frage an euch: Auf welche Future Skill setzt ihr dieses Jahr persönlich – und messt ihr euren Fortschritt? #FutureSkills #NextSkills #AIComp #Employability #WEF #FutureOfJobs #Transformation| 12 Kommentare auf LinkedIn

👉 In a controlled test, 27 Instructional Design postgrads at Carnegie Mellon created designs both with & without GPT-4 assistance. 👉 Every design was blind-scored on quality by expert instructors. 👉The result: Design with AI was not not just faster, but produced better quality designs in 100% of the cases. But the detail is where it gets interesting...👇 The research also revealed a "capability frontier"—a clear boundary between where AI helps Instructional Design quality most, and where it might actually compromise it. TLDR: 🚀 USE AI FOR: Designs which use well-established design methodologies, step-by-step processes & widely-discussed topics. ❌ BE MORE CAUTIOUS WHEN USING AI FOR: Designs on niche, novel & complex topics which use less well-established design methodologies. 💡Bonus insight: In line with broader research on the impact of AI on knowledge work, the research also suggests that novice Instructional Designers benefit *most* from AI design assistance (but only when we are strict on what sorts of tasks they use it for). To learn more about the research & what it tells us about how to work with AI in our day to day work, check out my latest blog post (link in comments). Happy innovating! Phil 👋

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English-speaking countries remain the most nervous and unexcited, with Asia dominating as most positive nations. The second chart I've shared here is interesting, in that while people are relatively positive about the impact of AI on their job and also the economy, they are considerably less positive about the impact of AI on the job market. Not surprisingly, those nations that believe AI will benefit the economy are most likely to be excited. The global average for believing AI will profoundly change their life in the next 3-5 years is 67%, ranging from 52% in Britain to 84% in Indonesia. So most people Of course, if people believe AI will profoundly change their lives there is likely cause for at least some nervousness and hopefully also excitement. Where the balance lies in a nation, and within any specific organization, must shape governance and change initiatives to maximize good cause for excitement and minimize cause for nervousness. Because it is a wild ride.