I ve rolled out AI to 30+ companies and 25,000+ employees. Here is what I learned.
Implementing AI isn't just about integrating new technology. It's about transforming the way people work. Without a structured change management approach, AI initiatives can face resistance, underperformance, and missed opportunities.
Here are the key success factors for good AI change management:
✅ Clear vision and purpose:
Define the goals and benefits of AI in your company. Make it aspiring.
✅ Strong leadership:
Leaders must champion the change and guide their teams. Don't forget to communicate clear expectations.
✅ Effective communication:
Regular updates and transparency to manage expectations and take away fear.
✅ Evangelists:
Elect "Pro users" in each department to provide instant support.
✅ Training and development:
Equip your team with the skills needed to leverage AI.
✅ AI platform:
Ensure the platform has excellent UX to drive user adoption and engagement. UX is not UI!
✅ AI agents:
Yes, this specific feature is key. Create and share AI agents that employees can use off the shelf. Significantly improves adoption!
At Zive, it's our mission to make work efficient and enjoyable for everyone. We provide the best platform for it. But it doesn't work without good change management. Thankfully, we have amazing partners who support our customers with it.
#AI #ChangeManagement #Leadership #Innovation #EmployeeEngagement #BusinessTransformation #UserExperience #AIagents | 18 comments on LinkedIn