A pioneering guide that addresses the critical need to foster kindness and wellbeing within library workplaces and promoting a more supportive and understanding working environment. Through research, case studies, and actionable advice, the author offers solutions to everyday workplace challenges, emphasising empathy, support, and collaboration. Coverage includes: practicalities of kindness in the workplace, crafting a culture of kindness, kind use of data for wellbeing. This book explores the practical implementation of policies that support a kind and healthy work environment. Readers will learn how to create strategies that foster collaboration, open communication, and mutual respect among staff and patrons. Includes bibliographical references (pages [345]-356) and index.

When law firms avoid or sideline DEI programs, they implicitly say that they are okay with missing out on the diversity of experience and thought that fuels better decisions, stronger...

Introduction: From Gold Standard to “Culture & Engagement” For years, Reed Smith was celebrated as a diversity champion in BigLaw. The firm consistently earned accolades from the Women In Law Empowerment Forum (WILEF) and touted its DEI milestones in public-facing content. But in a dramatic shift, the global firm has announced that it is “retiring” […]

Making decisions about Diversity, Equity, and Inclusion (DEI) in today’s landscape is complex. Leaders face legal uncertainty, reputational concerns, financial risks, workforce tensions, and operational challenges—and without a structured way to assess these risks, fear and indecision take over. That’s why our Decision Scientists created the DEI Risk Assessment Tool—a data-driven, structured approach to help leaders separate real business threats from hypothetical fears and make informed, strategic decisions about their DEI efforts

What has—and hasn’t—changed in the legal landscape.

To fairly reward talent in all its forms, companies need to remove barriers that prevent people’s potential and contributions from being recognized.

How you communicate about your policies can be just as important as what those policies are.

While DEI has faced significant backlash in the last year, companies across industries are still looking for ways to build healthy, inclusive workplace cultures where everyone can do their best work. New data at shows that even during this year of backlash, companies continued to make progress on many of their DEI initiatives. There are three ways companies should consider shifting their approach to DEI, both to be responsive to the current moment and to achieve greater impact: resetting the narrative, using data more effectively, and moving from siloed efforts to an embedded organizational focus on creating cultures that work for everyone.