Why Artificial Intelligence Alone Wont Solve The Skills Problem (2024)
Skills and Competenties
Service Management
The big idea: how the protege effect can help you learn almost anything (2024)
The versatile leader: How learning to adapt makes CEOs better (2024)
Chief Digital Officer
ITSM concerns when integrating new AI services (2024)
Massive IT outage spotlights major vulnerabilities in the global information ecosystem
Does the type of workstation you use make a difference in your health and productivity? (2024)
Revolutionizing Service Excellence: Unlocking the Future of IT Management with ITIL IV (2024)
The Chief Transformation Officer: Your Navigator for the Uncharted Waters Ahead (2024)
Research: How Different Fields Are Using GenAI to Redefine Roles (2024)
Organizational Design
Intuitive Machines Offers a Masterclass in Problem Solving While Landing a Spacecraft on the Moon (2024)
Silicon Angle - Organizations need a business-driven AI strategy not a CAIO (2024)
Consultancy.uk - Healthy employees are the heartbeat of a successful business (2024)
HBR - Bureaucracy Can Drain Your Companys Energy. Agile Can Restore It. (2018)
Decoding AI in ITSM: Actionable insights for IT leaders in 2024 (2024)
XLA Confusion: Dont Delay to Improve Their Business Impact (2023)
Navigating the Complex Landscape of IT Service Delivery in a Rapidly Changing World (2023)
Human-centered AI: The power of putting people first | McKinsey
The Guardian - Reading print improves comprehension far more than looking at digital text, say researchers (2023)
Forbes: Four Key Concerns For Today's Chief Digital Officers (2023)
INSEAD Knowledge: Braggy Bosses Can Boost Their Teams (2023)
The Guardian: ‘Social loafing’ found when working alongside robots (2023)
