Loyalty

Loyalty programs are proven performers, but they'll need updating as e-commerce accelerates during the pandemic.

A common misconception about conversion optimization is that your work ends when the user converts. This is a limited way of viewing things, however,

What keeps your customers coming back time after time? These 13 eye-opening statistics highlight customer trends in 2017.

The loyalty industry's largest collection of recent, relevant customer and member loyalty statistics (updated regularly)

Achieving brand loyalty is more challenging than ever. Savvy customers demand authenticity and are more than willing to shop around to find it.

Key Difference - Loyalty vs Trust Loyalty and trust are important aspects of any strong relationship. Although loyalty and trust are interconnected, they

When employees doubt a manager’s integrity, the problem can show up on the bottom line.

Loyal customers spend 67% more on products and services than new customers. Learn more about the importance of customer loyalty.

When we think about digital transformation in the supply chain, the benefit of customer loyalty tends to go unmentioned in the ROI rationale. Why is that?

A recent study found Wegmans ranks second as America's best-loved brands. A look at why Wegmans gains such high levels of customer loyalty and devotion and that its loyalty and devotion to its employees is what sets it apart.

Customer loyalty is critical to the survival, let alone growth and digital transformation, of any company. Why is it so important?

Yotpo’s latest poll of 2,000 US consumers uncovers key trends in customer loyalty.

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